Careers
Fulltime
Assistant Director, HR & Operations
Salary:
USD $95,000 - $110,000 / year
Description
Job Summary
The Assistant Director, HR & Operations, plays a key role in driving the internal infrastructure that helps our team thrive. As a member of the leadership team, this individual will help develop and implement HR processes, manage payroll and benefits administration, and oversee the day-to-day administrative, operational, and IT needs of the organization.
The ideal candidate brings strong organizational skills, a systems mindset, and a commitment to fostering a positive, inclusive workplace culture. They are both detail-oriented and able to think strategically, strengthening processes while supporting staff across the organization.
Key Responsibilities
Payroll & Human Resources (approx. 75%)
- Oversee and manage Youth Alive’s payroll function, ensuring accurate and timely processing of all employee checks
- Maintain compliance with federal, state, and local payroll, wage, and hour laws and best practices
- Administer employee leaves of absence and wage garnishments
- Verify employee timesheets, attendance, and time-off requests for accuracy
- Liaise with Finance as needed and assist with annual benefits enrollment and employee support
- Serve as the internal, on-site point of contact for HR-related questions and partner with HR consultants on strategic and compliance matters
- Develop and support the implementation of HR processes, including recruiting, onboarding, offboarding, performance management, professional development, benefits administration, and leaves of absence
- Help maintain and communicate HR policies and procedures; ensure documentation is up to date and accessible
- Oversee and manage the background check process through the State of California, ensuring compliance with all applicable regulations and timely completion for new hires; conduct ongoing checks to verify that required employee licenses and certifications remain current and in good standing
- Support a positive team culture through employee engagement efforts, internal communications, and EDIJ practices
Operations & Administration (approx. 25%)
- Supervise the Office Manager, providing guidance and helping prioritize tasks to support operational needs
- Monitor and manage the administrative budget to ensure alignment with organizational goals
- Maintain and manage vendor relationships and contracts (e.g., IT support, copier services, water delivery)
- Ensure organizational compliance with all donor-required insurance policies; partner with insurance broker to maintain appropriate coverage levels and manage all certificates of insurance (COIs) and related documentation.
- Coordinate office moves with the Office Manager
- Oversee IT inventory and coordinate with vendors to ensure smooth technology support for staff, including managing software subscriptions, such as Adobe, Grammarly, Microsoft 365, etc.
- Develop and implement organizational purchasing processes and protocols
- Support Office Manager with coordination logistics for internal and external meetings, including:
- Monthly all-staff meetings
- Annual staff retreat
- Bi-monthly board meetings
- Program-specific training and events, as needed
- Proactively surface and scope operational projects to strengthen internal infrastructure
- Continually identify and implement opportunities for improved efficiency in administrative and operational systems
Qualifications
- 5+ years of HR and operations experience, ideally in a nonprofit or mission-driven organization
- A minimum of 2 years managing full cycle payroll operations
- 1-2 years of supervisory experience
- Strong project management, organization, and time management skills
- Comprehensive knowledge of CA payroll regulations and best practices
- Familiarity with payroll systems
- Familiarity with HR policies, practices, and employee lifecycle processes
- Excellent interpersonal and communication skills; collaborative and service-oriented mindset
- Proficiency in monitoring and managing budgets, tracking expenditures, and making cost-conscious decisions aligned with organization policies
- Comfortable learning and managing technology platforms: experience with IT inventory (laptops, phones) and tools like Google Workspace, Zoom, and basic cybersecurity protocols (e.g., 2FA)
- Experience managing vendor relationships and negotiating contracts for services such as IT, office equipment, and facilities support
- Commitment to equity, inclusion, and fostering a healthy team culture
Preferred Qualifications
- Bachelor’s degree in a related field, or equivalent combination of education and experience
- HR certification (SHRM and/or HRCI)
Additional Notes
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Youth ALIVE! is an equal opportunity employer and is committed to fostering an inclusive and equitable workplace where all individuals are valued and respected.
Bilingual Case Manager/Violence Intervention Specialist (Spanish/English)
Bilingual Intervention Specialist-Caught in the Crossfire
**Position Summary:**Youth ALIVE! (YA) currently seeks an Intervention Specialist to provide intensive case management and mentoring services by means of the Caught in the Crossfire program at Youth ALIVE! The Intervention Specialist will provide peer-based field visits and intensive follow-up services to individuals who have been hospitalized for violent injuries or involved in the criminal justice system. Some work is performed in an office environment; a great deal of work is performed in the community.
Duties and Responsibilities include:
● Provide intensive case management, mentoring and advocacy to individuals at highest risk to be involved in violence
● Provide support to family and friends of clients
● Provide client referrals to community service providers
● Maintain intensive follow-up contact with clients, family, friends and service providers through home visits and telephone contact
● Document all contacts with clients consistently and accurately into client records
● Upload necessary documents in the database on the client’s behalf & update client demographics consistently.
● Pick-up/drop-off clients for the purposes of case management support (not limited to court dates, mentorship, school, home, doctor appointments, etc.)
● Attend weekly and monthly staff meetings
● Represent Youth ALIVE! to the media, public officials, community leaders, etc. on strategies to prevent gun violence and improve services to our community
● Participate in violence prevention efforts with other providers
● Assist and/or co-facilitate support groups
● Other responsibilities as assigned by supervisor
Skills and Qualifications include:
● Demonstrated commitment working with youth and adults up to age 35
● A minimum of 2-3 years’ background working with young people (ages 14- 24) that are at the highest risk to be involved in violence (Required)
● A minimum of 2 years case management experience is strongly preferred
● Familiarity with Oakland neighborhoods is strongly preferred
● Bilingual (Spanish-English) required
● Compliance with Covid-19 related restrictions for hospital contractors. (Must be fully vaccinated *or* submit a valid medical or religious exemption and comply with current hospital guidelines)
● Knowledge of urban youth issues, specifically community violence
● Demonstrated ability to work independently and as part of a team
● Must have strong communication and organizational skills, and possess the ability to communicate effectively with staff members, clients, partner organizations and the public
● Ability to work well with diverse populations
● Punctual and extremely reliable
● Highly organized and detail-oriented
● Candidate must be computer literate
● Must be able to present self and program in a professional manner
● Flexibility to work evenings & weekends
● Ability to work in stressful situations
● High School Diploma or GED required; B.A. or B.S. preferred
● Must have reliable car and DMV clearance
Salary and Benefits: $28.00-$30.74/ hour depending on experience and special skill. Full time, non exempt position.
Youth ALIVE! is proud to offer a generous total compensation package to include: (Option of) 100% premium paid Medical with Chiro & Acupuncture, Dental, Vision, LTD and Life Insurance, 403(b) with 5% employer contribution (after 2 consecutive years of employment), up $1200.00 annually for education reimbursement (after 2 years of employment), $500.00 annual professional development funds, 18 paid holidays including office closure 4 days between Christmas and New Year’s Day, 120 hours paid vacation 1st thru 5th year of employment (increasing to 160 hours at 6 years of employment), 10 days paid sick leave at start of each year, and more!
Applicants with personal experience in overcoming violence, violence-related injuries and/or the criminal justice system are encouraged to apply.
Candidates can apply by sending their resume to the hR email: hr@youthalive.org.
Youth ALIVE! celebrates diversity in all its forms. Youth ALIVE! is an equal opportunity employer.